New Policies

 
 

~ New at Chase Tone™ ~

 

At Chase Tone™ USA we’re all about putting pure passion into our handmade products and exceeding customer expectations. In an effort to better serve our rapidly expanding customer base worldwide, we’ve incorporated new policies to make our already personable buying experience even more enjoyable! – President, Kyle Chase

 

Some of the new revisions to take effect immediately are:

 

∞ An Expanded Product Line:

We’re always innovating with creative ideas and adding more value into our products.  Please drop us a line and get on the mailing list to ensure product availability! Our limited-production passionately made products normally sell out fast!

∞ 30 Day Return Policy for USA Buyers

We stand behind each and every product we sell for the long haul. Even the slightest issue any customer feels they’ve experienced is a huge deal for us to make right. We have a near 100% satisfied customer base. We strive to exceed customer expectations and often include gifts for our loyal repeat customers.

∞ Flat Rate Affordable (costs us more) Worldwide Shipping!

We’ve expanded our Flat Rate USA Shipping program on some products to cover our international customer base. All customers are valued here at Chase Tone™ from the local player to the world touring artist.

* USA Buyers: Items ship via USPS Priority Mail with Insurance and Tracking. $10 Flat Rate.

* International Buyers: Items under $250 ship via USPS First Class Mail with Tracking.  Items over $250 may ship via USPS Priority Mail with Insurance (where available) and Tracking depending upon location. $20 Flat Rate.

 

Please contact us below if you have any questions for Chase Tone™ USA!

 

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