☆ Veteran/Military Discount ☆
5% discount for those serving or who have served in the United States military. There is also a 10% discount on any future orders. Please contact us for custom PayPal invoicing through our email address or by using the below contact form (or any contact form on a pedal page). Please be sure to mention the pedal(s) of interest. Thank you for your service!
Shipping Policy
1. USA Buyers: $10
Items ship via USPS Priority Mail with Insurance and Tracking. Items normally arrive 2-3 Business Days from date of shipment.
2. International Buyers: $35
Items ship via UPS with Tracking. Items normally arrive 3-5 Business Days from date of shipment.
*** Please be patient with wait times. Please never hesitate to contact Chase Tone USA™ for updates or any concerns. All items offered on website are hand made from start to finish. These are not a production run or off the shelf item. Custom colors and/or custom options can lend additional wait times.
Return Policy
* 30 day return policy for standard non-custom pedal orders of customers in the USA. Refund will be given as purchase price minus total shipping costs, PayPal Fees. Please get approval before return mailing. Refund will be given after returned item is inspected and shows no sign of use. If item shows wear, tampering or modifications of any sorts, this cost will be deducted from the refund at our discretion. Customer is responsible for returning via a shipping method that is traceable and safe. USPS Priority Mail, with insurance and tracking is recommended.
* Custom modifications/upgrades for previous Chase Tone product purchases are available to better suit individual playing style or personal preferences. There may be an up-charge, please contact for details.
* We stand behind each and every product we sell for the long haul. Even the slightest issue any customer feels they’ve experienced is a huge deal for us to make right. We have a near 100% satisfied customer base. We strive to exceed customer expectations and often include gifts for our loyal customers.
* All customers: Please don’t hesitate to contact for resolution if there are ANY problems with the order received.
CONTACT FORM